Effective Date: January 1, 2024
Thank you for shopping at Gadgetsol. We appreciate your business and are committed to providing you with a positive shopping experience. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when it comes to returns and refunds.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
1.1. Timeframe for Returns
You have 7 days from the date of delivery to request a return.
If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
1.2. Return Process
To initiate a return, please contact our customer support team at email@example.com within the specified return period.
Provide your order number and a detailed explanation of the reason for the return.
Our customer support team will provide you with further instructions on how to return your item.
1.3. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7 business days.
2.1. Partial Refunds
In some cases, a partial refund may be granted for items with obvious signs of use or that are not in their original condition.
We reserve the right to determine the extent of the refund based on the condition of the returned item.
We only replace items if they are defective or damaged upon receipt.
If you need to exchange it for the same item, please contact our customer support team at firstname.lastname@example.org for further instructions.
4. Non-Returnable Items
Certain items are non-returnable and non-refundable, including:
Personalized or custom-made products.
Downloadable software products.
5. Customer Support
If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at email@example.com. We are here to assist you.
6. Changes to this Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with a new effective date.
By making a purchase on Gadgetsol, you agree to and accept the terms of this Return and Refund Policy.
Last updated: October 24, 2023